What are the cut-offs for delivery/availability dates?
Cut-offs for delivery differ depending on the port. Refer to the Port Information for the direct terminal number or contact Customer Service.
Related answers
Refer to the Port Information for any additional services that may be available depending on the port. Please check with your local Customer Service. They are happy to find solutions for you.
Typically a properly endorsed original bill of lading (or sea waybill release), all collect charges paid in full, and customs clearance must be received.
Refer to the Port Information for the direct terminal number or contact Customer Service
Free storage days differ depending on the port. Refer to the Port Information for the direct terminal number or contact Customer Service.
1. Inspect the condition of the cargo and make sure its operational.
2. If you find damage to your cargo please record your observations on the receipt or dock tally before signing and returning it to the delivery clerk.
If you notice damage after the cargo has been delivered you must notify us in writing within 3 days of delivery of the goods.