John Felitto appointed Chief Customer Officer at Wallenius Wilhelmsen
Wallenius Wilhelmsen has appointed John Felitto as Chief Customer Officer (CCO), effective 1 November 2026.
As Chief Customer Officer, Felitto will lead the company's Customer Growth organization and be responsible for further strengthening customer partnerships and delivering on Wallenius Wilhelmsen's growth ambitions.
John brings a strong combination of customer, commercial and operational experience. He has a deep understanding of our customers, our capabilities and the industries we serve. As supply chains become increasingly complex, our ability to connect capabilities across ocean, logistics and terminal operations becomes even more important. John's experience makes him well positioned to lead this work and continue strengthening the value we create for our customersPresident and CEO of Wallenius Wilhelmsen
Felitto currently serves as Chief Operating Officer Logistics and is a member of Group Executive Management. During his career with Wallenius Wilhelmsen, he has held several leadership roles across sales, ocean transportation and logistics, working closely with customers around the world.
"I am honoured to take on this responsibility. We have a strong foundation, deep customer relationships and a unique set of capabilities across our global network. My focus will be on helping customers solve increasingly complex supply chain challenges and ensuring that we continue to create value through close partnership and execution," says Felitto.
Felitto succeeds Pia Synnerman, who previously announced her decision to leave the company. She will support the transition through 1 January 2027.