Online terminal booking system to improve cargo delivery and collection
A new booking system at our Melbourne terminal provides real-time information on the status of cargo, helping to keep the supply chain running smoothly.
Melbourne International RoRo & Automotive Terminal (MIRRAT) has introduced an online booking system to help truck operators collect and deliver cargo more efficiently.
By communicating real-time information on the status of cargo moving through MIRRAT, the system allows truck operators to better plan their journeys, helping to prevent delays. This has a positive impact for OEMs and freight forwarders as it ensures cargo is being delivered and collected on schedule.
Another benefit of the booking system is that it allows transport operators to book a collection or delivery slot in advance online. This means that on arrival to the terminal, truck operators can bypass the current administration process and proceed directly to the gate, guaranteeing much faster turnaround times.
This tool facilitates the industry wide collaboration needed to drive efficiency improvement and communication between transport operators and MIRRAT.
Head of commercial and stakeholder management at MIRRAT
“Better understanding of who is collecting what and when benefits all terminal users through improved traffic management, informed planning and reduced turnaround times, which all lead to efficiency gains,” says Jed Smith, head of commercial and stakeholder management at the facility.