03 June 2020
On the ocean
Under the uncertainty triggered by Covid-19 pandemic, we are trying to meet customers’ needs related to space, schedule and transit time. Volumes for June are expected to be slightly higher than May. However, in some cases, transhipment options may have to be arranged due to weaker market demand and disruptions to production output. We kindly ask for your understanding for potential service disruptions under the current circumstances.
In ports and terminals
Port and Cargo operations: All our major ports in Asia are operating normally and cargo operations for import and export are proceeding without any disruption and according to proper safety measures.
Terminals: Our owned terminals in China and South Korea continue to work closely with local port authorities, suppliers and ocean carriers to ensure smooth and efficient handling of cargo.
Health Care: Our terminals have incorporated WHO and other similar guidelines in line with the countries in which they operate. While these may vary, staff continues to share and adopt best practices on how to keep people safe and facilities clean.
At our processing centres
Southeast Asia: All our vehicle processing facilities in Thailand and Singapore are open and service levels are adjusted to current activity level, including taking all possible measures to provide a safe and compliant environment for employees and visitors.
India: All our vehicle processing centres are open and service levels are adjusted to current activity levels, including taking all possible measures to provide a safe and compliant environment for employees and visitors.
All our equipment processing facilities in India and Singapore are open and service levels are adjusted to manage required volumes and orders, including taking all possible measures to provide a safe and compliant environment for employees and visitors.
As OEMs continue to operate with varied manufacturing schedules, we are committed to supporting our customers as they face new and potentially unforeseen challenges to maintain a healthy supply chain. We welcome the opportunity to discuss your needs further.
All our transport services are now operational and we are taking bookings and orders as normal, including cross-border transportation from Thailand.
At our offices
WW Ocean sales offices in China, Korea, Singapore and Japan are running with a certain level of flexible working systems, whilst Thailand office continues full scale of working from home.