How are Mazda vehicles accessorised for the US market?

Mazda vehicles arriving from Japan and destined for the US market are being given the finishing touch at a WW Solutions processing facility in LA before hitting the highways of California.

Mazda processing in LA

Los Angeles and San Francisco are among the top 10 most congested cities in the US. With such a competitive vehicle market in California, having a logistics provider that can both apply the finishing touches to a car and maintain reliable local distribution patterns is critical.

That’s certainly the case for Japanese carmaker Mazda, which is why it turned to WW Solutions to ensure a consistent flow of vehicles for dealers and customers in this part of the world.

Mazda vehicles arriving from Japan are now accessorised at WW Solutions’ processing centre (VPC) in LA. All facets of accessorisation are overseen here, including the placement and inspection of vehicle protectors, floor mats, splash guards and tow hitches, before they are delivered to dealers by rail and truck.

Mazda processing in LA

At the VPC various accessorisation activities are performed. Here a roof rack is being installed.

Mazda processing in LA

The vehicles are equipped with floor mats.

Mazda processing in LA

The tail lights are checked carefully on all vehicles.

Mazda processing in LA

The vehicles are thoroughly cleaned and polished.

Mazda processing in LA

Splash guards are installed on the wheels.

The speed and agility to meet customer needs

The majority of Mazda’s current vehicle line-up – those produced in Japan – will be serviced at the VPC. In addition, WW Solutions will oversee storage and maintenance.

Thanks to its rail capacity to central US markets and local truck distribution to southern California dealers, the VPC offers us a competitive advantage.

Rob Milne

Senior director, supply chain management and technical services division at Mazda North American Operations

When it comes to resupplying dealers in the local area with the right vehicles at the right time for customer purchases, speed is of the essence. WW Solutions’ VPC presented an opportunity for the manufacturer to not only be centrally located in its biggest Californian market, but to maintain a competitive edge.

“Thanks to its rail capacity to central US markets and local truck distribution to southern California dealers, the VPC offers us a competitive advantage,” explains Rob Milne, senior director, supply chain management and technical services division at Mazda North American Operations. “We need to remain flexible in these changing market conditions and the processing centre in LA provides us with the agility we need to react to the market and customer needs.”

Creating a seamless supply chain

Aside from the obvious benefits offered by the processing facility’s location, the LA VPC is also well-equipped to ensure Mazda’s high quality standards are met. As WW Solutions’ operations manager Andrew Prior explains, managing the full scope of vehicle processing and accessorisation at our VPC means Mazda benefits from seamless operations from receipt to departure.

“We are well placed to meet Mazda’s quality standards and ensure on time delivery to the dealer/customer for optimal inventory efficiency,” says Prior. He adds that to make the process as streamlined and cost-effective as possible, the VPC is using Mazda’s vehicle inventory management system, E-port, to gather real-time status information and “generate various reports to support WW Solutions’ processing efficiencies”.

Mazda processing in LA

The LA VPC provides storage and spot checks are regularly performed on the yard inventory.

Collaboration and communication are key

Close collaboration between the Japanese manufacturer and WW Solutions has enabled the pair to develop a robust supply chain. Ahead of the arrival of the first vehicles in November, Mazda sent a team of accessory installers, engineers, dealers and quality assurance specialists to the VPC to provide training and ensure that WW Solutions had all the support needed for a successful launch.

“Maintaining a mutual understanding with open lines of communication is key to continuing to develop an efficient and cost-effective process,” says Prior at WW Solutions.

Going forward, approximately 55,000 Mazda vehicles will be primed for the US market at WW Solutions’ VPC in LA each year and delivered on time – even when the local roads are congested.

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